A wise man once said…

Be silent – in the heat of anger Be silent – when you don’t have all the facts Be silent – if your words will offend a weaker person Be silent – if your words will offend anyone Be silent – when you ought to listen Be silent...

Can I ask you something? 

Recall how many times we have asked something from someone And then reacted adversely to the response, when it came through  Anger, sadness, rudeness, hurt, let down, defensive Ever thought how unfair this is? We asked a question  And couldn’t deal...

Expectations 

The easiest thing in the world is to expect something from someone else I expect you to love me  I expect you to show up I expect you to understand  I expect you to care I expect you to appreciate  I expect the world to… The hardest thing is to...

The new promise of delivery 

Under promise and over deliver does not work anymore  Customers expect more  Employees expect more  You should expect more from your own self  Momentum is precious. The only valuable act you and your organization can indulge in.   Making sure...