Expectations 

The easiest thing in the world is to expect something from someone else I expect you to love me  I expect you to show up I expect you to understand  I expect you to care I expect you to appreciate  I expect the world to… The hardest thing is to...

The new promise of delivery 

Under promise and over deliver does not work anymore  Customers expect more  Employees expect more  You should expect more from your own self  Momentum is precious. The only valuable act you and your organization can indulge in.   Making sure...

Your normal is different from the world’s

On 31st January, I went live on Facebook to share the nearbuy brand brief, as part of our search for a creative agency.  It was honestly a natural thing for us to do. We were frustrated with the current pitching process in the industry. And realized there were so...

The one habit that we should avoid

Everyday Every single moment  Our brain has the power to think, to imagine And what’s separates humans from other species is our ability to imagine the future. The possibilities. The multiple outcomes.  And most of us misuse that power.  We misuse...

Two lessons I have learnt from airlines

At times you find life lessons in the oddest of places.  Security messages when you are onboard the aircraft are mostly considered useless. You have heard them several times. Of course you know how to use a seat belt. It’s 2017! And no, when something bad...