Aug 5, 2012 | Entrepreneurship, ISB
I was at ISB Mohali this weekend. Fantastic experience – lovely new campus, enthusiastic bunch of students, wonderful weather, the ISB touch visible all across! One of the clubs had invited me for a talk on entrepreneurship. And I found it best to summarize what...Jul 27, 2012 | Entrepreneurship, Internet
The Internet has a fundamental problem. You don’t get to meet your customers. They only call you or write in. And when they do so, they only share what they have been through. What they will never share, is how they feel! Experience is factual. Can be described,...Jul 21, 2012 | Entrepreneurship, Groupon, Opinions
What next is an extremely easy question to answer when you are starting up. There are problems to solve, growth to be achieved, paths to be discovered and segments to be scaled. It’s the hardest question when you are big. Replace starting up and big with...Jul 10, 2012 | Entrepreneurship, Internet, Opinions
On any given day, I receive 30-50 emails from customers. I would bucket them in 3 categories – positive feedback (about things that are right or wrong with crazeal – these emails basically help us improve), enquiries (please tell me how to) and complaints...Jul 3, 2012 | Entrepreneurship
Just realized that this month I will be completing 10,000 hours as a full-time entrepreneur. Ofcourse, I don’t have an excel that records the number of hours clocked per day, split into the nature of time spent, covering all days that I have worked and...Jul 3, 2012 | Entrepreneurship, Opinions
Managing people has got to the toughest thing in the world. As you grow professionally, the demand to work well with your colleagues grows exponentially. At some point, I believe that people are paid to manage people rather their technical skills. But it still amazes...