Jan 23, 2017 | Entrepreneurship
Two emails – selling something to me – eyeing for my attention Which one will get a response? Which one went through more effort to write? Which one will continue putting in the effort, despite the response rate? If we don’t respond too well...Jan 20, 2017 | Entrepreneurship
I am privileged that a lot of people write in seeking help. What shocks me, consistently, is how few of them know what help they need My standard response to most emails is my favorite question “How can I help” Here is the truth No...Jan 18, 2017 | Entrepreneurship
Self driving cars I am amazed at the pace with which this industry is being transformed. There isn’t any month where an incredible video doesn’t surface – from different companies – showcasing real life implementation. Without knowing...Jan 11, 2017 | Entrepreneurship
I signed up for Amy at x.ai last week. Had been resisting it for a while, not sure why. On paper it’s the tech I should jump at. An artificial intelligence based calendar scheduler. Oh. My. God. The first few conversations were awkward....Jan 9, 2017 | Entrepreneurship
Customer service is a hard thing. Especially in India. The Indian consumer is one of the most demanding, and I would argue the most threatening as well. It’s amazing how high the percentage is of customers emails to us that threaten to go to the consumer...Jan 6, 2017 | Entrepreneurship
I continue to be shocked by how little people invest in their personal development. I bet there are more people with mutual fund SIPs than people who read 1 book every year. Part of it is of course intent. But the sheer number of people who wish to...