Jul 10, 2012 | Entrepreneurship, Internet, Opinions
On any given day, I receive 30-50 emails from customers. I would bucket them in 3 categories – positive feedback (about things that are right or wrong with crazeal – these emails basically help us improve), enquiries (please tell me how to) and complaints...Jul 3, 2012 | Entrepreneurship
Just realized that this month I will be completing 10,000 hours as a full-time entrepreneur. Ofcourse, I don’t have an excel that records the number of hours clocked per day, split into the nature of time spent, covering all days that I have worked and...Jul 3, 2012 | Entrepreneurship, Opinions
Managing people has got to the toughest thing in the world. As you grow professionally, the demand to work well with your colleagues grows exponentially. At some point, I believe that people are paid to manage people rather their technical skills. But it still amazes...Jun 30, 2012 | Entrepreneurship, general, Opinions
Situation 1 A new (non-Delhi/Bangalore) joinee was part of the recently concluded Management Meet. On the 3rd day of the meet, I was in the conference room with my colleagues at 8am, working on a deal that was going live. He comes in and comments “Do you guys...Jun 21, 2012 | Entrepreneurship, Internet, Opinions
Seth is again so so true! And I see it everyday The customer who thinks he should have got 2 units, because we were selling a “pair” of shorts The customer who thinks the order should reach him within 24 hours, because he has paid for it The customer who...Apr 27, 2012 | Entrepreneurship, Internet, Opinions
It was so heartening to read about Avnish Bajaj talk about how the Indian ecommerce is over-invested (in the short term). I have maintained that a large part of the reason why ecommerce is nothing but a subsidized sales industry right now, is the investing world. A...