A conversation with Ankur Singla this weekend set me thinking.
The hardest part about running a company are not the technical issues. Most of those are binary. Capability and perseverance will get you there. If something doesn’t work, you find the solution and fix it. And it mostly works the way you expect.
People don’t work like that.
We are unpredictable. We have varying emotions based on what we had in the morning. We have varying reactions to the same situations. And we expect different things at different times.
Handling people should then be the hardest role of a manager. And it is.
But nothing is codified. There is no Bible. No course. When Singla asked me a few questions, I couldn’t articulate the response despite living those problems everyday (and successfully handling most of them).
And it’s obvious why. Because I am a person myself. The way I handle the same situation is also not standard. It varies.
I wouldn’t pay as much to hear how founders came up with their idea and made it successful
As much as I will pay to hear how they handle people