I once wrote on Twitter, “Trust doesn’t get built just by meeting expectations.”
There are two parts to it:
- Building trust
- Meeting and exceeding expectations
Here is a three part process to it:
When you do what you are supposed to do, you will get what you are supposed to get: money in lieu of work.
When you exceed what you are supposed to do, it becomes obvious that you cannot be compensated in monetary terms each time you exceed expectations. However, as you continue doing it, you build trust. Which becomes the driver for humans above meeting their financial requirements.
As you continue building trust, you are rewarded in bigger ways than you were supposed to, because you did more than you were supposed to.
The last part does not come easy or announced or even expected.
However, if you do the bare minimum, how can you even think of maximising your life?