Managers often struggle with team members not delivering on their tasks.
However, they rarely stop to question what could be the reason behind it.
Here’s three reasons why employees don’t deliver:
1. They lack capability: They are not capable of doing the job, i.e., lack of skill
2. They lack intent: They don’t want to do the job, i.e., lack of motivation
3. They lack incentives: They do not have the right incentives to do the job.
The truth is – no one gets up in the morning and says “I do not want to work”.
People want to work.
People do want to bring their best to work everyday.
But they need help.
It then becomes the manager’s role to decide where the gap is, and help them get closer to where the team member’s best interests are.
Managers ALSO work for their team.